It’s clear when you look at the demographics, the age of people, the immigrant population and the change in diversity in the workforce, that if you don’t have an Hispanic, Asian and African-American strategy having to do with putting disadvantaged workers to work in a meaningful way, you’re not going to be able to run your organization in fifteen years.
Jeff Joerres
CEO
Manpower, Inc.
 
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Manpower
Manpower is a worldwide leader in the staffing industry, providing workforce management services and solutions to customers through 3,900 offices in 63 countries. The firm annually provides employment to 2 million people worldwide and is an industry leader in employee assessment and training. Manpower succeeds or fails based on its ability to deliver qualified workers to client employer companies, and the projected IT labor pool shortage has grave implications for the company’s sustained profitability. The Bureau of Labor Statistics projects that over the 2000-2010 period, total employment will increase 15%, with IT employment expected to nearly double, from 2.1 million jobs in 2000 to 3.9 million jobs in 2010. This expected scenario could result in a drastic shortage of qualified IT workers. In response to the IT labor shortage of the 1990s, and with attention to longer-term national employment projections, Manpower initiated TechReach, a strategic national workforce development program.

TechReach addresses one of Manpower’s key strategic market concerns – personnel shortages in information technology, telecommunications and other technical industries – while simultaneously working to amend a pressing social concern, the digital divide. The objective of the program is to provide today’s businesses with a new source of work-ready skilled technical workers while offering a gateway to high-wage technical careers to the unemployed and underemployed. Implemented through community/business partnerships, TechReach brings together the expertise of employers, community-based organizations, educational institutions, government agencies, and business associations, offering trainees marketable skills and industry standard certifications. TechReach also provides businesses and participating groups with a strong opportunity to enhance their own corporate image and community relationships.

In Chicago, for example, Manpower has partnered with two community-based organizations, Instituto del Progresso Latino and Shorebank Neighborhood Institute. Both organizations conduct outreach and initial screening for program candidates, and provide ongoing social services support for program participants. To date, TechReach has 45 programs in various stages of development, serving 1270 program participants. Since its inception in 2000, 350 individuals completed TechReach programs across the country.

Read more about this partnership in the Center for Corporate Citizenship at Boston College In Practice Brief on Manpower. For more information on TechReach, contact Branka Minic at Manpower.

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Click here to read more about the TechReach program as featured in the Center for Corporate Citizenship's In Practice series.